Contact

Disability Access
If you have any special needs please let our staff know.

Parking
There are car parking spaces for patients outside the Medical Centre

Disabled Access
The surgery has a disabled parking space and wheelchair access

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.
.British Deaf Association
.British Sign Language Healthy Mind
.Action Hearing Loss
.Royal Association for Deaf People
.National Deaf Children’s Society

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information. For more advice and support for blind people please visit the following websites:
.Royal National Institute of Blind People (RIND)
.Action for Blind People
.blind.org.uk
.Blind in Business
.British Blind Sport

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

We are working to improve access to appointments for our patients, in particular at evenings and weekends.

Weekdays
For patients with commitments during the day there are additional daily appointments later in the evening – from 6.30 pm until 7.15 pm, please speak to a GP to arrange an appointment.

Weekends – Enhanced Access Service
This service is hosted by Christchurch PCN located at either Highcliffe Medical Centre or Christchurch Medical between 09:00 and 17:00 (last appointment being at 16:45).

The weekend clinics can be booked a few days prior by reception, through a call to 111, or we have a limited availability for walk-in appointments.

Please note that as this service is an enhancement on our weekday clinics, not all of our usual services can be offered, and you may be asked to return later in the day if you are requesting a walk-in appointment.