Strategic and Business Development Manager
The Business Manager heads up our Management team to ensure we deliver the highest quality service to our patients.
Telephone: 01425 283243
- Patient Services Manager - Alexandra Gilbert
Alex deals with all aspects of patient services and quality improvement. Liaising with both our Patient Participation Group and our team of Practice Champions.
- HR Manager - Stephanie Witherby
- Finance Manager - Sally Hewlett
- Sally has many years’ experience working in finance and accounting and ensures monthly financial aspects within the practice run smoothly.
- Operations Manager - Laura
- IT & Comms Manager - Dawn
Dawn manages and oversees all IT functions within the practice, as well as maintaining and safeguarding all the computerised data.
- Rotas and Planning Co-ordinator - Angela
Angela has worked for the practice for many years has changed her role to work more on administration aspects including Doctors rotas and appointment templates.
Our reception team are:
- Louise P
- Louise B
They are here to welcome you to the practice and to help book your appointments, collect your prescriptions and handle your queries.
We also have a team of staff behind the scenes working hard on your behalf to organise the services we provide, communicate with other areas of the NHS and keep your records up to date. Teams are as follows:
Responsible for scanning of documents and data input and other administrative duties.
Responsible for the typing of all referrals, letters and Choose and Book appointments.
Telephone: 01425 283247
Manage all repeat prescription requests and handling prescription queries.
Telephone: 01425 283244
Register new patients and deal with the deduction of patients leaving the surgery as well as various administrative duties.
Telephone: 01425 283248