Practice Team

Strategic and Business Development Manager

Janet Newman
The Business Manager heads up our Management team to ensure we deliver the highest quality service to our patients.

Telephone: 01425 283243

 

Supported by

  • Patient Services Manager - Alexandra Gilbert
    Alex deals with all aspects of patient services and quality improvement. Liaising with both our Patient Participation Group and our team of Practice Champions.
  • HR Manager -  Stephanie Witherby
  • Finance Manager - Sally Hewlett
  • Sally has many years’ experience working in finance and accounting and ensures monthly financial aspects within the practice run smoothly.
  • Operations Manager - Laura
  • IT & Comms Manager - Dawn
    Dawn manages and oversees all IT functions within the practice,  as well as maintaining and safeguarding all the computerised data.
  • Rotas and Planning Co-ordinator - Angela
    Angela has worked for the practice for many years has changed her role to work more on administration aspects including Doctors rotas and appointment templates.
 

Reception

Our reception team are:

  • Diane
  • Jane
  • Linda
  • Sue
  • Nicole
  • Ursula
  • Carol
  • Louise P
  • Katherine
  • Louise B
  • Ellie

They are here to welcome you to the practice and to help book your appointments, collect your prescriptions and handle your queries.

 

Additional Teams

We also have a team of staff behind the scenes working hard on your behalf to organise the services we provide, communicate with other areas of the NHS and keep your records up to date.  Teams are as follows:

Data Input

  • Dee
  • Jill
  • Mags
  • Julie
  • Zeena

Responsible for scanning of documents and data input and other administrative duties.

 

Medical Secretaries

  • Jackie
  • Lyn
  • Issy
  • Linda
  • Liam

Responsible for the typing of all  referrals, letters and Choose and Book appointments.

Telephone:  01425 283247

 

Prescriptions

  • Adele
  • Diane
  • Tania
  • Michele

Manage all repeat prescription requests and handling prescription queries.

Telephone:  01425 283244

 

Registrations

  • Kim
  • Mags

Register new patients and deal with the deduction of patients leaving the surgery as well as various administrative  duties.

Telephone: 01425 283248

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